Monitoring and responding to you
Implementing in-house IT support is an expensive task. You need the right skills, ongoing training, funding and tools to do it right.
If you’re a web agency – you should be worrying about design, build and customers, not infrastructure.
If you’re a SaaS business – you should be worrying about growth, conversion and code, not infrastructure.
Dogsbody Technology aims to create long term relationships, because nothing in IT ever stands still.
Just when you think you’ve everything under control, a RAID controller alarm sounds, you receive an increase in traffic or you’ve a new customer site to set up.
That’s OK. We see these things every day.
Constant change, is our business as usual.
The majority of our clients use our helpdesk support services, once servers are put into production.
We support your teams in two ways – with “real human” interaction via our inlife support helpdesk… and via our server management and monitoring service, which we’ve evolved over the last five years.
2,698
Services monitored
339
Nodes
managed
667,640
Tickets
actioned
Flexible, dependable support and management
We deliver a flexible management and monitoring service, spotting and preventing issues before they become service impacting.
Want us to be a white-labelled helpdesk for your end-customers? No problem.
Want us to be part of your Slack team? No problem.
Want fully itemised billing for support services? No problem.
Want your own server resources dashboard? That’s exactly what we do.
“Being a modern digital agency means customers expect us to know everything about everything. You folks have allowed us to actually do that by being such experts in your field and allowing us to build sites.”
– A white-labeled customer based in London.
Get in touch and let us help
Call us for a no obligation chat – let’s help you right away.
If it’s less urgent, give us some detail in the form below and we’ll be right back to you.