2022 December Holiday Cover

Dogsbody Technology will be closed for a few days in December as the UK celebrates Christmas. We hope you will join us in giving our staff a well earned break.

This year we will be open on the working days between Christmas and New year but with reduced staff numbers. Responses to emails and phone calls maybe delayed as our staff prioritise work as required.

• Thu 15 Dec 2022 – Office closed from 14.00 (for our December party)
  …
• Fri 23 Dec 2022 – Office closed from 13:00
• Mon 26 Dec 2022 – Office closed for UK Public Holiday
• Tues 27 Dec 2022 – Office closed for UK Public Holiday
• Wed 28 Dec 2022 – Normal office hours with reduced staff
• Thur 29 Dec 2022 – Normal office hours with reduced staff
• Fri 30 Dec 2022 – Normal office hours with reduced staff
• Mon 02 Jan 2023 – Office closed for UK Public Holiday

Support

During this time, response to emails maybe slower than usual and any issues will be dealt with on an emergency out of hours basis. We will be supporting customers who are experiencing a situation where business cannot function without a resolution such as Website / Server down and inability to trade online.

Emergency issue

Contact us as normal. All calls and support emails will be routed to our on call engineer who will prioritise work as required.

Maintenance customers

Customers on our maintenance plans will not notice any difference. Systems and infrastructure will continue to be patched, maintained and monitored.

Hosting issues

Our status page will advise of any known internal and hosting server issues. Please do check this page before raising any tickets as the chances are we are already aware.

Normal office hours will resume on Tuesday 03 January 2023.

Wishing you all a safe and healthy Christmas and a Happy 2023

Feature image by Ian Schneider on Unsplash