Dogsbody Technology will be closed for a few days in December as the UK celebrates Christmas. We hope you will join us in giving our staff a well earned break.

This year we will be open on the working days between Christmas and New year but with reduced staff numbers. Responses to emails and phone calls maybe delayed as our staff prioritise work as required.

• Thu 15 Dec 2022 – Office closed from 14.00 (for our December party)
  …
• Fri 23 Dec 2022 – Office closed from 13:00
• Mon 26 Dec 2022 – Office closed for UK Public Holiday
• Tues 27 Dec 2022 – Office closed for UK Public Holiday
• Wed 28 Dec 2022 – Normal office hours with reduced staff
• Thur 29 Dec 2022 – Normal office hours with reduced staff
• Fri 30 Dec 2022 – Normal office hours with reduced staff
• Mon 02 Jan 2023 – Office closed for UK Public Holiday

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Support

During this time, response to emails maybe slower than usual and any issues will be dealt with on an emergency out of hours basis. We will be supporting customers who are experiencing a situation where business cannot function without a resolution such as Website / Server down and inability to trade online.

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Emergency issue

Contact us as normal. All calls and support emails will be routed to our on call engineer who will prioritise work as required.

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Maintenance customers

Customers on our maintenance plans will not notice any difference. Systems and infrastructure will continue to be patched, maintained and monitored.

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Hosting issues

Our status page will advise of any known internal and hosting server issues. Please do check this page before raising any tickets as the chances are we are already aware.

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Normal office hours will resume on Tuesday 03 January 2023.

Wishing you all a safe and healthy Christmas and a Happy 2023

Feature image by Ian Schneider on Unsplash

As 2020 draws to a close (a year we are all happy to see the back of), we are taking our usual Christmas break as, quite frankly, everyone deserve it more than ever this year.

Our Christmas 2020 hours are:

• Thurs 24 Dec 2020 – Office closed after 13:00.
• Fri 25 Dec 2020 – Public Holiday.
• Mon 28 Dec 2020 – Public Holiday.
• Tues 29 Dec 2020 – Office Closed.
• Wed 30 Dec 2020 – Office Closed.
• Thur 31 Dec 2020 – Office Closed.
• Fri 01 Jan 2021 – Public Holiday.

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Support

During this time, response to emails maybe slower than usual and any issues will be dealt with on an emergency out of hours basis. We will only be supporting customers who are experiencing a situation where business cannot function without a resolution such as Website / Server down and inability to trade online.

---

Emergency issue

Contact us as normal. All calls and support emails will be routed to our on call engineer who will prioritise work as required.

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Maintenance customers

Customers on our maintenance plans will not notice any difference. Systems and infrastructure will continue to be patched, maintained and monitored.

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Hosting issues

Our status page will advise of any known internal and hosting server issues. Please do check this page before raising any tickets as the chances are we are already aware.

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Normal service will resume on Monday 04 January 2021.

We hope you have a safe and healthy Christmas and a Happy 2021

After a busy 2018, Dogsbody Technology will be taking some time off to celebrate the festive season.

Our Christmas opening hours are:

• Thu 13 Dec 2018 – Office Closed after 16:00.
• Fri 21 Dec 2018 – Office Closed after 13:00.
• Mon 24 Dec 2018 – Office Closed.
• Tue 25 Dec 2018 – Public Holiday.
• Wed 26 Dec 2018 – Public Holiday.
• Thu 27 Dec 2018 – Office Closed.
• Fri 28 Dec 2018 – Office Closed.
• Mon 31 Dec 2018 – Office Closed.
• Tue 1st Jan 2019 – Public Holiday.

During this time response to emails maybe slower than usual and any issues will be dealt with on an emergency out of hours basis. We will only be supporting customers who are experiencing a situation where business cannot function without a resolution such as:

• Website / Server down.
• Inability to trade online.

To raise an emergency issue please use our usual contact details as calls and support emails will be routed to the engineer on call.

For our maintenance customers we will continue monitoring and patch servers as usual over the Christmas period.

Also check our status page for any known internal and hosting server issues.

Thank you for your continued support throughout 2018. We hope you have a very Merry Christmas and a Happy New Year.

Featured Image by Tim Mossholder on Unsplash

Christmas is fast approaching and we wanted to let you know that Dogsbody Technology will be taking some time off to celebrate the festive season.

Our office will be closed on the following days and response to emails maybe slower:
– Fri 16 Dec 2016 – Office Closed after 13:00
– Fri 23 Dec 2016 – Office Closed after 13:00
– Mon 26 Dec 2016 – Public Holiday
– Tue 27 Dec 2016 – Public Holiday
– Wed 28 Dec 2016 – Office Closed
– Thu 29 Dec 2016 – Office Closed
– Fri 30 Dec 2016 – Office Closed
– Mon 2 Jan 2017 – Public Holiday

During this time any issues will be dealt with on an emergency out of hours basis and we will only be able to support customers who are experiencing a situation where business cannot function without a resolution such as:
– Website / Server down
– Inability to trade online

We will continue monitoring and patching servers as usual over the Christmas period.

We recommend our hosting customers check our status site as usual which will continue to be updated.

If you need to raise an issue please use the standard contact details as calls to our office and support emails will be routed to the engineer on call.

Thank you for your continued support throughout 2016. We hope you have a very Merry Christmas and a Happy New Year.